How can we help you?

We deliver the labels plug & play. All products and labels are configured in the Nomi dashboard, each label is physically stickered with your chosen label name, and the gateway is connected to your dashboard. On delivery, you only need to place the labels in the correct spots on the buffet.

The Newton Pro labels last 5+ years on a single set of batteries. You don't have to charge them daily or weekly.

First, check that the Newton Gateway is powered on and connected to the network. Still not working? Contact us via the form below and we can diagnose and fix the issue remotely.

In the Nomi dashboard you can add, remove, or update allergens per product. The labels sync automatically within minutes. We cover this in detail during onboarding.

The Newton Gateway needs a stable internet connection to push changes to the labels. During short outages the labels keep displaying the last received information, so your buffet stays correctly labelled.

Yes. You manage all your locations from one Nomi dashboard with separate zones, menus, and schedules per location. Ideal for hotel chains with multiple venues.

As soon as you save a change in the dashboard, the affected labels update within minutes. Time-based menu switches (breakfast → lunch → dinner) happen automatically at the configured time.

Contact us via the form below. Extra labels can be ordered through the order portal. Within the warranty period we provide free replacements for manufacturing defects.